Customer Engagement

Customer success begins with successful communication.

Create a Quality Communication Strategy

Engagement and communication are key to an efficient and effective customer success team. If you’re not utilizing an engagement strategy that includes video, you’re missing out on a medium that is 64% more likely to create re-engagement than email or chatbots.



Personalized customer engagement just got a whole lot easier. vidREACH allows you to put a face to your brand and create more authentic connections with your customer base. By creating video engagement campaigns, you can streamline and personalize your customer outreach and provide a high-quality experience that creates more meaningful and lasting customer relationships.

How Can an Engagement Platform Work For



Ensure messaging is strong and consistent across all platforms. By using vidREACH, you can create video engagement campaigns to share relevant info across all outlets, capturing your clients’ attention more than phone and email alone. 


New products release announcements just got easier. With vidREACH, you can create a video announcement to streamline your client communication process, keep messaging on-point, and provide a personalized experience for your customers.


Ready to engage?